Last Updated: 6 April, 2026
Freuts (“we”, “our”, or “us”) operates the Freuts mobile application (“Freuts Club”) and the Freuts website (collectively referred to as the “Services”).
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Name
- Phone number
- Email address
b. Loyalty and Transaction Data
- Freuts Points earned and redeemed
- Purchase and reward history
- Associated transaction details
c. Device and Usage Information
- Device type and model
- Operating system and browser type
- IP address
- Usage data, interactions, and logs
d. Cookies and Tracking Technologies (Website)
We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.
2. How We Use Your Information
We use your information to:
- Provide and maintain our Services
- Display and manage your Freuts Points and rewards
- Improve performance and user experience
- Communicate important updates or notifications
- Detect and prevent fraud or misuse
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal data.
We may share your information in the following cases:
- With trusted service providers supporting our operations (such as hosting services)
- With business partners where required for loyalty program functionality
- When required by law or legal process
- To protect rights, users, or prevent fraud
4. Data Security
We implement reasonable security measures to protect your data. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
5. Data Retention
We retain your information only as long as necessary to:
- Provide our Services
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
6. Your Rights
You may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
To exercise these rights, contact us using the details below.
7. Third Party Services
Our Services may include third party tools or integrations that support functionality. These third parties may collect and process data according to their own privacy policies.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: support@freuts.com
Website: https://freuts.com